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Sign in and choose Add purchase. Enter the item name and the store's stated return-by date — those are the only required fields. Order number, amount, currency, item URL, and notes are optional. Save, and the item appears on your dashboard in deadline order.

You enter it yourself, from the store's receipt or policy page. The app never guesses a store's return window, never reads your inbox, and never contacts the store for you. If you are not sure of the date, check the store's policy before adding the item.

By default you get an email 7 days, 2 days, and 1 day before the deadline. You can change which offsets are used, the hour reminders go out, and the time zone they follow in Settings. Reminders are sent once per offset per item, so you will not get the same reminder twice.

Check that you verified your email address, that email reminders are switched on in Settings, and that the reminder time has passed in your chosen time zone. In local development no real email is sent: verification and reminder messages are printed to the server console instead. If the address is still unverified, reminders are held rather than discarded, so they can go out once you verify.

Open the purchase and use the status controls to move it from open to return started, returned, and refund pending. The date is recorded automatically when you change status, and you can edit it. When the money actually arrives, mark the item as refund received and enter the amount. Only you can confirm that — the app will not claim a refund landed.

Yes. On the purchase page you can upload a receipt image or PDF (up to the size limit shown). Files are stored privately and are only served back to your own signed-in account. You can download or delete them at any time.

Settings has an export button that produces a CSV or JSON copy of everything you entered. It also has account deletion: deleting removes your purchases, reminders, and uploaded files. See the privacy page for the full picture.

Use the contact page and include what you were doing, what you expected, and what happened. Please do not send passwords or full card numbers.