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The fine print

Terms

Short and in plain language. By creating an account you agree to these terms.

Last updated: November 9, 2026 · Operated by MXSXLAB Inc.

What this service is

Return Tracker is a personal record-keeping tool operated by MXSXLAB Inc.. You enter purchases, the return-by date a store gave you, and details of any return or refund. The app stores those records, displays them in your time zone, and sends you the reminders you configure. These terms are between you and MXSXLAB Inc..

What this service is not

This matters more than the rest of the page, so it comes early.

  • We are not the retailer. We cannot start a return, issue a refund, or speak to a store on your behalf.
  • We do not know a store's policy. The return deadline is the date you entered. If it is wrong, the reminder is wrong, and the app will not correct it for you.
  • We never claim a refund arrived. A refund is recorded only when you confirm it. A pending refund and an expected date are your notes, not a promise from the store.
  • A reminder is not a guarantee. Email can be delayed, filtered, or lost, and the app can be unavailable. Check your deadlines yourself when the outcome matters.

Your account

You must provide an email address you control, keep your password confidential, and verify your email before reminders are delivered. You are responsible for activity under your account. Tell us promptly if you believe someone else has access to it.

You must be old enough to form a binding contract in your jurisdiction, and at least 16 years old.

Your content

The purchases, notes, and files you add remain yours. You give us permission to store and display them back to you, and to send them in the reminders and exports you request — nothing more. You are responsible for having the right to upload what you upload, and for not including other people's sensitive information without their permission.

Do not use the app to store payment card numbers, government identifiers, or passwords in a notes field. It is not designed or secured for that.

Acceptable use

  • Do not attempt to access another person's account or data.
  • Do not probe, scan, or overload the service, or work around its rate limits.
  • Do not upload malware, or files that are not the receipt or proof they claim to be.
  • Do not use the service to break the law or to harass anyone.
  • Do not resell or rebrand the service without permission.

Our content

The app's interface, text, and code are ours or used with permission. You may not copy or redistribute them except as the law allows. Your own data is covered by the section above, not this one.

Availability and changes

The service is provided as-is. We may change, pause, or discontinue features, and we may perform maintenance that makes the app briefly unavailable. If we plan to shut the service down, we will give you a reasonable chance to export your data first.

Ending your use

You can stop using the service and delete your account at any time from Settings. We may suspend or close an account that seriously or repeatedly breaks these terms, or where we are required to by law. Where practical, we will tell you why and give you a chance to export your data.

Disclaimers

To the extent the law allows, the service is provided without warranties of any kind, including fitness for a particular purpose and uninterrupted or error-free operation. We do not warrant that a reminder will be delivered on time, that a deadline you entered is correct, or that a return or refund will succeed. Nothing here limits rights you have under mandatory consumer law in your jurisdiction.

Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, arising from your use of the service — including a missed return window or an unconfirmed refund. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim, or to the minimum the law requires if greater. This does not exclude liability for fraud or for anything else that cannot lawfully be excluded.

Changes to these terms

If these terms change materially, we will update this page and the date at the top. If you keep using the app after a change, you accept the updated terms. If you do not agree, you can export your data and delete your account.

Contact

Questions about these terms, or about MXSXLAB Inc.: email contact@mxsxlab.com or use the contact page. The privacy page explains what data the app stores.